Product SupportWe offer
a range of support services. We pride ourselves in providing high quality
and responsive support services. If there is a level of service that you
require that is not detailed here then please do not hesitate to contact us.
To help you choose the appropriate level of support please
review the support matrix table below. If you require any further help
then please contact us.
|
Support Level |
Bronze |
Bronze Plus |
Silver |
Gold |
Less
than 5 Dietitians.
No weekend working |
Yes |
No |
No |
No |
|
Weekend working of dietitians or milk kitchen |
No – unless
weekend cover not required |
Yes |
Yes |
Yes |
|
Use of
Dietitians, milk room and ward modules |
No |
No- unless not
working weekends |
Yes |
Yes |
|
More
than 5 dietitians and milk room. |
No |
No |
Yes |
Yes |
|
Require custom reports and analysis |
No |
No |
No |
Yes |
|
Require unlimited training for new dietitians |
No |
No |
No |
Yes |
If budgets are very limited and additional training
can be done by the existing dieticians then there is a
Support Voucher scheme that will
provide free upgrades and limited support.
|
