Gold Support

¶         Unlimited software updates.

¶         Unlimited support via e-mail, phone and (where necessary) on-site and remote visits.

¶         Four site visit per year.

¶         Four-hour response.

¶         Cover for 24 hours per day, seven days per week, 365 days a year

¶  Unlimited training of all EDM2000 users.

 Cost per month: £798 (Cost per day: £26.24)

Cost per annum: £9,579 *

Additional on-site work or chargeable work at standard rate less 20% discount.  A minimum of half a day charge per visit.

* Additional charges may apply if hospital is in a congestion charging area

Not sure which one to choose? - use our support decision matrix to help

Updated: January 2010