Product Support

We offer a range of support services.  We pride ourselves in providing high quality and responsive support services.  If there is a level of service that you require that is not detailed here then please do not hesitate to contact us.


To help you choose the appropriate level of support please review the support matrix table below.  If you require any further help then please contact us.


Support Level Bronze Bronze Plus Silver Gold
Less than 5 Dietitians.
No weekend working
Yes No No No
Weekend working of dietitians or milk kitchen No � unless weekend cover not required Yes Yes Yes
Use of Dietitians, milk room and ward modules No No- unless not working weekends Yes Yes
More than 5 dietitians and milk room. No No Yes Yes
Require custom reports and analysis No No No Yes
Require unlimited training for new dietitians No No No Yes


If budgets are very limited and additional training can be done by the existing dieticians then there is a Support Voucher scheme that will provide free upgrades and limited support.

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