Gold Support
¶ Unlimited software updates.
¶ Unlimited support via e-mail, phone and (where necessary) on-site and remote visits.
¶ Four site visit per year.
¶ Four-hour response.
¶ Cover for 24 hours per day, seven days per week, 365 days a year
¶ Unlimited training of all EDM2000 users.
Cost per month: £976
Cost per annum: £11,710*
Additional on-site work or chargeable work at standard rate less 20% discount. A minimum of half a day charge per visit.
* Additional charges may apply if a hospital is in a congestion charging area
Not sure which one to choose? - use our support decision matrix to help
Updated: June 2019